Grievance redressal

Under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Grievance Officer

Grievance Officer, Dubori
grievance@watchfita.com
Na Ali, Jorhat, Assam 785001, India

Process

Complaints are acknowledged within 24 hours and resolved within 15 days. Requests to remove an image or personal information are acted on while they are reviewed.

Escalation

Appeals lie to the Grievance Appellate Committee constituted under the IT Rules.